Play for fun, but stay within your limits. UKOK is always here for you — to ensure safe and responsible gaming.
18+ For Adults OnlyThe features we offer to keep your gaming experience safe on the UKOK platform.
You can set your own maximum daily, weekly, or monthly deposit limit. Playing beyond your budget is not possible.
Set a session timer to prevent extended play. When time is up, you will receive an automatic break notification.
You can request a temporary account suspension for a chosen period — from 1 week up to permanently.
At set intervals, a pop-up notification will show how long you've been playing and the total amount you've spent.
Our dedicated support team is available around the clock to help you with any issue.
View your full history of bets, deposits, and wins/losses, and analyze your spending patterns.
At UKOK, we believe the best way to enjoy online betting and casino games is to play mindfully and responsibly. Responsible gaming isn't just about avoiding financial loss — it's a holistic commitment to protecting your mental health, your relationships, and your everyday well-being.
Online gaming is growing in popularity across Bangladesh, and millions of people visit the UKOK platform every day to play for fun. However, a small number of players may fall into the trap of uncontrolled gaming. This is not a personal weakness — it's a health issue, and one that can be addressed with the right support and awareness.
Our goal is clear — UKOK should always be an enjoyable source of entertainment, never a burden or a problem. That's why we have built responsible gaming tools and policies into our platform from the very beginning.
Honesty about your gaming habits is essential. If you notice the signs below, it may be time to review your responsible gaming practices:
Financial signs: Most of your savings are being spent on gaming, you're struggling to cover essential household expenses, or you're placing bigger bets to chase losses.
Behavioral signs: Your play is escalating and you can't stop despite trying, or you are hiding your gaming activity from family and friends.
Emotional Warning Signs: You feel restless or irritable when not playing, you are using gaming as an escape from stress, or gaming is disrupting your sleep or daily routine.
Please note: If you notice these signs, don't panic. Seeking help is a sign of strength, not weakness. The UKOK support team is always ready to guide you in the right direction.
Answer the questions below honestly. If you find yourself saying "yes" to more than 3, consider reaching out to our support team.
Have you ever returned to play on the same day to try to win back money you lost?
Have you ever lied to family or friends about how much you play or spend?
Have you ever felt like you should stop playing but found you couldn't?
Have you ever borrowed money or taken out a loan to cover the cost of playing?
Do you feel restless, anxious, or irritable when you are not playing?
Are you spending more time playing at the expense of work, studies, or family responsibilities?
These questions are part of UKOK's own screening tool. This is not a medical diagnosis, but a step toward greater self-awareness.
After logging into your UKOK account, you can easily set the following limits from "Account Settings":
| Limit Type | Description | Effective Time |
|---|---|---|
| Daily Deposit Limit | Maximum deposit amount per day | Instant |
| Weekly Deposit Limit | Maximum total deposit allowed within a seven-day period | Instant |
| Monthly Deposit Limit | Maximum deposit amount per month | Instant |
| Loss Limit | Maximum amount you can lose within a set period | Instant |
| Session Time Limit | Maximum session length per sitting | Instant |
| Temporary Break | Account suspension from 24 hours up to 6 weeks | Instant |
| Self-Exclusion | Account closure from 6 months up to permanently | Within 24 hours |
Requests to increase your limit take 7 days to take effect — this waiting period is intentional, so that major decisions aren't made on impulse. Requests to decrease your limit always take effect immediately.
Self-Exclusion is a feature that lets you voluntarily close your account for a set period or permanently. During this time:
Neither you nor anyone else will be able to log into your account.
No marketing or promotional emails will be sent during the self-exclusion period.
Any funds in your account will remain safe and can be withdrawn once the exclusion period ends.
Once the period ends, you'll need to contact support to reactivate your account — it does not happen automatically.
Submit your self-exclusion request via support chat. Your account will be closed within 24 hours of receiving the request. For permanent exclusion, account recovery is not possible.
UKOK is strictly for users aged 18 and above. We verify age at registration and may request ID in suspicious cases. To protect younger members of your household, you can take the following steps:
Any attempt to create an account on behalf of a minor will result in that account being cancelled and all associated data deleted.
Enjoy a safe and mindful gaming experience at UKOK. Register now and get started with our responsible gaming tools.